F. A. Q. 's

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what should i bring?


  • Appropriate Clothing- Although it may be warm when you pick-up your rental, the weather will often get quite cool as you climb in elevation. Layers are recommended.
  • Sunscreen- Protect your skin! Increase in elevation puts you closer to the sun and you WILL burn faster.
  • Sunglasses or Goggles- Colorado trails are dry, dusty and rocky, so eye protection is HIGHLY recommended.
  • Wet Weather Gear- Colorado weather can change without notice, be prepared.
  • Appropriate Footwear- No crocs or flip-flops. Well-fitting, durable footwear is recommended (hiking shoes/boots).
  • First Aid Kit- Accidents do happen, being prepared for minor medical issues is recommended.
  • Food and Water- Having extra food and water is always a great way to make sure that if you get lost or stranded you will be prepared.

is insurance available for my rental?

 

  • Having insurance for your adventure is an option that we require to help protect you against unforeseen accidents & expenses.
  • For $25.00 per unit per day, you can insure the unit for parts, labor and downtime for the rental unit with a $2,500.00 deductible for ATV's & a $4,000.00 deductible for all RZR2 and RZR4’s.
  • Some homeowner’s insurance will carry a ‘rental’ insurance to help keep the risk on your end manageable.
  • Any required parts replacement will be done with Polaris OEM parts only due to liability issues.
  • Trailer rentals are covered under your vehicle insurance policy (you must verify).
  • Full coverage is required for all rentals with rental trailers included.

is there a cancellation policy?

 

Our policy is that if a customer cancels outside of 14 days of rental pick-up, the customer will be charged an admin fee of $50.00. If a customer cancels within 14 days of the pick-up date the customer will forfeit their deposit, half of the total cost of the rental. If the customer reschedules their rental within 30 days of the original pick-up date, that deposit will be credited to that rental (only allowed once).

If a customer does not show up on the pick-up day, the full balance of the rental will be forfeited with NO opportunity to reschedule.

what is included with my rental?

Helmets and goggles are available free of charge.  Trail maps are available for our local trail systems!  Trailers available for rent with ATV or UTV rental (fee applies), valid vehicle insurance needed.  Cleaning fee charged if returned dirty ($50.00).  Units must be filled up when returned or you will be charged $5.00 per gallon (bubble).   

what happens if i need the unit longer?

We know things come up and there are instances in which you will not be able to return from your trip on time, we try to be as accommodating as possible and keep the additional fees as low as possible, but we have to keep our inventory ready to go out with it's next renter in mind so we need your help to do so!